5/11/2023 0 Comments Biotel heart monitor rash![]() I just returned my 'wonder device'.meaning I WONDER WHO PUT THIS ON THE MARKET & IF DOCTORS EVER TRIED ONE FOR THE TWO WEEKS I WAS REQUIRED TO WEAR IT.PLUS! keep within 10 feet of the 'monitor' PLUS CHARGING EVERY NIGHT meaning I had to hook up an extension cord to my bed so I could keep it within the dang 10 feet.Terrible scratching & painful removal from my tender 77 year old skin. The ball is in her court now and unless she can show compelling evidence that the PVCs are dangerous (although since I am not having any that seems absurd) then the patch stays off and gets mailed back next week. My doctor put me on 25 mg of Metoprolol once a day and the PVCs disappeared, but she still insisted on doing this test. I am an otherwise extremely fit 65 year old male who swims laps daily along with high intensity workouts on my bike, but was having PVCs that were often enough to be worrisome. I wrote my doctor and asked if she had enough data to discontinue, and if not, why. Really? I finally had it this morning after the first 7 of my "prescribed" 14 days and took the damn thing off. I had to call the company the first day and all they could say was that sense my phone would not pick up a Sprint cell signal ANYWHERE in my house including my front yard, I would have to get in my car several times a day and drive somewhere until I picked up cell reception. Yes, all of the above, rash where patch is, constant alarms: monitor not connected to device, no cell reception move to another location?, patch not connected to skin try pressing down firmly, etc. No one instructed me to do so, but when I inquired about using them, they said I could.) (The instructions say not to use the leads unless instructed to do so. ![]() I strongly recommend not using the patches and just using the leads to save yourself frustration and wasted time. I got a good connection immediately and the device has been working without issue for 12 hours, even through cleaning the litterboxes. I therefore switched to using the leads: a more old-fashioned design approach. I work in IT and it was obvious that the patch doesn't form a good connection with the body. After 12 hours, it prompted me to apply a 3rd patch due to the many failures. That patch most definitely is not designed to allow normal activities. The 2nd patch connected but repeated disconnected over 12 hours, apparently because (1) the seatbelt lightly brushed it, (2) I was sitting on the sofa and (3) multiple times while I was cleaning litter boxes. The 1st patch I applied repeatedly failed to connect. I just began using the heart monitor yesterday. If you need a heart monitor, I recommend that you understand the cost prior to accepting the device and to request options for an alternative device. They told me the cost is for using the device and reading the data but could not or would not provide a break down of the associated cost. The issue is the high cost associated with the device. They offered to put me on a payment plan which is not the issue. I contacted Biotel to dispute the charge, which I did not win. Very unhappy with the cost of wearing the device for 1 month. ![]() ![]() The second device was delivered free of charge. The first device had to be returned as it continued to have issues. After customer service answered they were able to tell me the steps to correct this error message. The biggest complaint that I had with the device is the error messages and having to stay on the phone for multiple hours waiting for customer service to answer the phone. Has this happened to anyone? I'm at a loss at what I should do now.My cardiologist ordered this device for heart monitoring. On top of all that, my skin seems to also be "breaking out" in little bumps wherever I've had the patch on and there's hyper-pigmentation starting. It's become painful and can constantly feel my irritated skin against my clothes, tried lotions and hydrocortisone on the areas that the pad currently isn't on and it hasn't helped. Now, after about 2 weeks in, the pads that the electrodes attach to have wreaked havoc on my skin, rashy all over the upper part of my chest and a little on my left belly (I have one electrode each attached above my chest and one on the bottom left side of my ribs, 24/7 can only take them off to shower) Hi all, this is my first time actually posting and I was wondering if any of you have had to wear a cardiac event monitor/holder monitor before?īackground info: I'd been having random heart palpitations, squeezing feelings, odd beat patterns for the last 8 weeks or so for the first time in my life and my doc decided to have me wear an event monitor for 30 days to try to catch what was going on (it's called a heartrackECAT2)
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